Welcome to kyco.co.uk. By using this website and making a purchase, you agree to the terms and conditions outlined below. Please read them carefully before placing an order. For any questions, contact kyco-studio@outlook.com.

1. General Information

1.1. About Kyco: Kyco is a UK-based abstract artist offering original artwork and high-quality art prints.

1.2. Contact Details: All inquiries should be sent to kyco-studio@outlook.com.

2. Placing an Order

2.1. How to Order: Add items to the cart, proceed to checkout, and ensure all details are accurate.

2.2. Order Confirmation: An email confirmation will be sent once an order is successfully placed.

2.3. Right to Refuse Orders: Orders may be refused or canceled if there is an issue with payment, stock availability, or suspected fraudulent activity.

3. Pricing and Payment

3.1. Pricing: All prices are listed in GBP (£). Shipping costs are calculated at checkout.

3.2. Payment Methods: Secure payments can be made using credit/debit cards or PayPal.

4. Ownership and Copyright

4.1. Copyright Protection: All artwork and prints are protected by copyright and remain the intellectual property of Kyco. Reproduction, redistribution, or commercial use without written permission is prohibited.

4.2. Resale Rights: Purchasing an item does not grant the right to resell or commercially use the artwork or prints.

4.3. Physical Ownership: Ownership of the physical item transfers to the buyer upon purchase. However, all copyright and intellectual property rights associated with the artwork remain with Kyco, and no rights to reproduce or use the work commercially are included in the purchase.

5. Delivery Information

5.1. Dispatch Times:

Prints: Dispatched within 5-7 working days of order confirmation.

Original Artwork: Dispatched within 10-14 working days of order confirmation.

5.2. Shipping Costs and Delivery Times: Shipping charges and estimated delivery times are calculated at checkout based on the delivery address.

5.3. International Orders: For international deliveries, the buyer is responsible for any customs duties, taxes, or fees that may apply in the destination country.

5.4. Delivery Issues: If your order does not arrive within the estimated delivery timeframe, please contact kyco-studio@outlook.com for assistance.

6. Returns and Refunds

6.1. Returns Policy: Returns are not accepted unless the artwork or print arrives damaged.

6.2. Damaged Items: If an item arrives damaged, contact kyco-studio@outlook.com within 7 days of receiving the item. Clear photo evidence of the damage must be provided.

7. Product Description and Variations

7.1. Accurate Representation: Every effort is made to ensure the colours and details of artwork are displayed accurately. Slight variations may occur due to screen settings or the handmade nature of original pieces.

7.2. Unique Artwork: Original artwork may include small imperfections, which are part of its character.

8. Custom and Commissioned Artwork (if applicable)

8.1. Custom Orders: A non-refundable deposit is required to secure commissioned artwork.

8.2. Approval Process: Updates and approvals are sought during the creation process to ensure satisfaction.

8.3. Final Sale: Custom and commissioned artwork is not eligible for returns or refunds unless damaged during delivery.

9. Packaging and Handling

9.1. Secure Packaging: Items are carefully packaged to prevent damage during transit.

10. Force Majeure

Kyco is not responsible for delays or issues caused by events beyond reasonable control, such as natural disasters, strikes, or courier disruptions.

11. Care Instructions

11.1. Placement Advice: To avoid fading or damage, artwork should not be placed in direct sunlight, humid conditions, or near heat sources.

11.2. Framing Responsibility: Unframed prints require appropriate framing. Professional framing is recommended for the best results.

12. Feedback and Reviews

12.1. Permission to Share: By submitting feedback or reviews, the buyer agrees that these may be shared on the website or social media platforms (credit will be given where applicable).

13. Third-Party Links and Services

13.1. Third-Party Providers: Links to third-party services (e.g., payment processors or couriers) may be included on the website. Responsibility for their actions or terms lies with the respective provider.

14. Changes to Terms

These terms and conditions may be updated at any time. Updates take effect immediately upon being posted. It is recommended to review this page regularly.

For any further questions, contact kyco-studio@outlook.com.